Communication Roadblocks and Personal Listening Skills
Can Ya Hear Me Now? How to Manage Communication Roadblocks and Improve Personal Listening Skills
Want to know what people REALLY think? Are you hoping for feedback, opinions or input? Chances are you may not get what you want! While the greatest human need is to be heard, communication roadblocks stop the two-way exchange of information that should lead to healthy, happy, productive and profitable environments. This lively, interactive program reveals the reasons why people don’t speak up and how the open door communication policy can backfire. Participants will learn practical tips and insights into how to REALLY open up the hearts and minds of employees, customers, consumers and constituents.
By the end of this program, participants will have learned:
- 5 most common personal listening styles
- Why listening sometimes discourages communication
- How to create more effective listening skills
